Update on Suspended Services

Update on Suspended Services

In keeping with government advice we have extended the temporary suspension of our services. These are now scheduled to resume 3rd July, although we will keep the situation under review and may delay this further if we feel this is necessary for passenger safety and in line with developments in government advice. We look forward to being able to restart our usual services as soon as it is safe to do so.

Information for customers who had tickets for travel during these dates can be found below.

 

Superfast

All customers who had bookings due to travel prior to 3rd July will be contacted as soon as our booking office reopens and offered the option of either a full refund or to move their booking to a new date once our service resumes. We will reopen our booking office as soon as we are able to fix a definite date to resume our services but cannot at this stage confirm when that will be.

 

Day Trips

The following day trips we are able to rearrange to new dates that are offered by the venues we are visiting;

24th May – Riverdance at the Bristol Hippodrome – Rearranged to 20th November 2021

4th June – Mamma Mia at the Bristol Hippodrome – Rearranged to 16th June 2022

9th June – The Killers at Ashton Gate Stadium (coach only) – Rearranged to 27th May 2021

20th June – Mamma Nia at the Bristol Hippodrome – Rearranged to 2nd July 2022

28th June – NEC Birmingham for various craft shows – Rearranged to 8th November 2020

 

In these cases we will contact customers when we reopen our booking office to offer the choice of either a full refund or to move your booking to the new date for the same price. We will reopen our booking office as soon as we are able to fix a definite date to resume our services but cannot at this stage confirm when that will be.

All other day trips prior to 3rd July will be cancelled and as we are cannot offer to move these to an alternative date all customers will be refunded. If you paid directly to Berrys Coaches by credit or debit card this will happen automatically, otherwise a member of staff will be in touch to ask for details to send a refund via cheque or BACS payment.

 

Day Trips from 3rd July onwards

In a few cases events we were set to attend after 3rd July have been cancelled or rearranged. The following events have been rearranged and we will contact customers as soon as we reopen to offer the choice of a full refund or to move your booking to the new date;

12th July – Hampton Court Flower Show – Rearranged to 13th September 2020

The following events have been cancelled and we will refund customers with bookings for these events;

11th July – Yeovilton Air Day – Cancelled

18th July – Royal Air Tattoo Fairford – Cancelled

All other day trips from 3rd July onwards are still scheduled to run at present but we will keep monitoring government guidance, as well as any cancellations by the venues, and respond accordingly.

We would like to thank all our customers for their patience and understanding at this unprecedented time. We are looking forward to restarting all our services as soon as it is safe to do so. Further updates will be shared both on our website and on social media as we have more information.