Travel Safely During Covid-19
Travel Safely With Berrys Coaches
Making sure our staff and customers are safe on board our vehicles is a top prioirity, and procedures like the ones we are using are making sure public transport remains a safe way to travel. We would ask our customers to familiarise yourself with and follow these to help keep yourselves, our staff and other passengers safe. You can book here or read more about our safety measures below.
Enhanced Cleaning Regime
Aerosol-based disinfectant fogging equipment will be used regularly to sterilize and protect the entire vehicle. Between every journey, hard surfaces and touchpoints will also be wiped down with sterilising equipment, such as seat belts, grab rails and the toilet area. We would also ask that you please take away your own rubbish, this will help protect our staff, and ensure we can continue to run our services.
Air Conditioning and Filters
We have retrofitted Ionizing filters to our air conditioning systems which will help remove particles and virions from the air onboard our vehicles, creating a healthier environment onboard the coach. Air conditioning will be set to the fresh air setting, and we recommend that you close your personal vents to prevent air from blowing directly onto you.
Hand sanitising stations will be on coaches for you to use as you board. If you can, please also bring hand sanitiser for your journey too.
In line with government guidance we would ask all passengers from 11 years old and to wear a face covering whilst on board unless you are exempt.
Seating & Boarding the vehicle
We are again offering customers the ability to reserve specific seats on board the vehicle. When taking bookings by phone we will allocate seats for efficient social distancing as far as possible. Once all passengers are boarded customers are free to move to any available seats to better socially distance where capacity allows, or just ask our couriers or drivers as you board and they will be happy to help you find alternative seats that are available for the length of the journey.
Moving around the vehicle
We would also ask you to pay attention to the social distancing markers, and be patient as your fellow passengers’ board and disembark the vehicle. Whilst travelling, you can help keep our staff and passengers safe by refraining from moving around the vehicle, keeping toilet trips to a minimum and applying good hand hygiene when you do so as well as being aware of your surroundings and the surfaces that you touch.
Wherever possible you should keep your luggage with you, however if the luggage is too large, it should be placed alongside the vehicle whilst adhering to social distancing measures. When the distance is safe to do so, our driver will then load/unload the luggage for you.
Food and Drink
We are bringing our couriers back on board, with a new improved service. These will initially be on our Friday – Sunday services and then be phased in on other dates. We would ask passengers to put their mask back on as soon as you have finished eating and drinking whether it is your own food or something you have bought from our couriers on board.
All staff will wear masks and PPE when interacting with passengers, such as when passengers are boarding and disembarking or when our couriers are moving around the coach during the journey. Drivers may remove these whilst driving when they are sat a distance away from passengers.
Avoiding Cash Transactions
To prevent the exchange of cash or cross-contamination from card machines, we would ask all customers to book online or call our reservations office to book and pay over the phone. If this is not possible for you, we will be happy to take contactless payments on the vehicle.
We would like to thank you in advance for helping us to keep our passengers and staff safe, and look forward to seeing you onboard our services again soon. Book online now.